![]() ![]() Wed also like to use optional analytics cookies to help us improve it. “While this ruling comes after these firms have been placed in liquidation, we hope the decision will make it easier for people to get their money back for a cancelled holiday in the future. We use necessary cookies to make our website work. Once completed, it will review the submission and address the next steps within 21 days.Īndrea Coscelli, Chief Executive of the CMA, said: “This should be a wake-up call to any business that thinks that it doesn’t need to honour customers’ refund rights. Teletext Holidays could face legal action unless the firm takes urgent action to improve how it handles refunds to package holiday customers, the Competition and Mergers Authority (CMA) has warned. The CMA welcomed the court ruling, saying it wanted to “ensure people can book package holidays with confidence, knowing that their legal rights will be respected if their holiday is cancelled due to unavoidable circumstances outside their control.”Īs Truly Holdings and its subsidiaries are liquidated, customers with outstanding refunds need to submit a claim to the Travel Trust Association (TTA), which is now responsible for these claims.Ĭlaims to the TTA can made on its website and claimants will need to provide proof of payment details, which includes credit card or bank statements. The Teletext Holidays customers who say they've STILL not had refunds despite threats of legal action from the watchdog Hundreds of customers are still waiting for their refund from. In May, Teletext said it would pay all outstanding refunds for package holidays cancelled due to the pandemic. The had agreed to repay all refunds by the end of August 2021, as promised to the CMA, however they have not refunded anything and are now talking about another two weeks. AVOID AT ALL COSTS DONT BOTHER BOOKING Still waiting for a holiday refund from May, throughly disappointing, taking at least 30mins-1 hour only to be given. Renewed hope inflation figures could go down as Tesco boss says food prices have reduced 16 June, 2023 Prescriptions to remain free for over 60s in government U-turn 15 June, 2023 Estate agent and housebuilder profits fall amid worries over health of property market 14 June, 2023 Teletext Holidays faces legal action unless it pays back £7m to customers whose holidays were cancelled owing to the pandemic, a watchdog has said. 1 Post Hi, just wondering if anybody has heard anything regarding the refunds from teletext Holidays.
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